8.7. Troubleshooting Weather

Use this section when Weather does not show the expected chart folders or previews.

If Weather Redirects to Login

1. Confirm you are signed in.
2. Sign in again if your session expired.
3. Return to /weather.
   

If Chart Folders Do Not Load

1. Check your internet connection.
2. Refresh the page.
3. Confirm your account has weather chart regions assigned.
4. Wait for the loading spinner to finish.
   

If a Region Is Missing

1. Confirm the signed-in account has access to that region.
2. Refresh the page after any account or subscription change.
3. Contact support if the region should be available but does not appear.
   

If Search Finds No Charts

1. Confirm a chart folder is selected.
2. Clear `Search`.
3. Try a shorter chart name or keyword.
4. Select another folder to compare results.
   

If a Chart Does Not Preview

1. Select the chart again.
2. Check whether the browser opened the chart in a new tab.
3. Confirm the chart has a valid file URL.
4. Try another chart to confirm whether the issue affects one chart or all charts.
   

!If weather chart data appears incomplete or stale, refresh the page and confirm current operational weather from approved sources.